Privacy Policy
Privacy Policy
Privacy Policy 1. Data CollectionWhen browsing this site or making a booking, certain information may be collected:
- First and last name
- Email address and phone number
- Payment information (processed by a secure provider)
- Browsing data (cookies, IP address, etc.)
2. Purpose of Data UseThis data is used solely to:
- Manage bookings and stays
- Respond to requests via the contact form
- Send information related to the stay (confirmation, reminders, post-stay service)
- Improve user experience and site performance
3. Data SharingData is never sold. It may only be shared with:
- Technical service providers (website hosting, secure payment solution)
- Partners necessary for managing the booking (e.g. channel manager platform, local concierge)
4. Data RetentionData is retained only for the time needed to manage the customer relationship and in accordance with legal obligations (billing, accounting). 5. SecurityTechnical and organisational measures are in place to protect your data (secure servers, encrypted payments, restricted access). 6. CookiesThe site uses cookies to:
- Ensure proper functioning (technical cookies)
- Measure website traffic (anonymised statistics)
Users can refuse or manage cookies through their browser settings. 7. User RightsIn accordance with the GDPR, each user has the following rights:
- Right to access, rectify and delete their data
- Right to restrict or object to processing
- Right to data portability
To exercise these rights: contact@weareliving.fr 8. Data ControllerSARL Tresserra is responsible for processing the data collected on this site. 9. Governing LawThis policy is governed by French law.